Schiphol Airport Self Service Check In Trial
Amsterdam's Schiphol Airport are aiming to cut waiting times with self-service check-in equipment.
Working in conjunction with airline KLM, the airport has set up self-service machines which passengers are able to use to check their baggage in.
The equipment, which is set up on rows 10 and 11 of the airport terminal, will undergo a six-month trial.
According to officials, this is the first time at any airport that that self service baggage equipment has been trialled for customer use.
Schiphol Check-In
Instead of queuing, passengers approach a self-service kiosk. They drop their luggage onto the machine, scan their boarding pass and then answer security questions via a touch-screen display.
The machine automatically weighs the luggage, before printing a label that passengers then attach to their baggage.
Representatives from the airport and KLM hope the trial will improve the Schiphol check-in experience for passengers.
The airport, which handled 47.7 million passengers during 2007 according to Airports Council International statistics, has been working on the concept for two years.
With further passenger increases anticipated over coming years, the airport says investment in such technology is essential to manage congestion and provide the best possible service to customers.
Source - Airport International's Aviation Correspondent
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