SubscribeBAA is the world’s leading airport company. It serves over 200 million passengers worldwide, including 122 million passengers in the UK.
BAA owns and operates seven airports in the UK: Heathrow, Gatwick, Stansted, Glasgow, Edinburgh, Aberdeen and Southampton -- which together handle 69% of the UK's passenger traffic.
BAA had come to recognise that the systems and processes set up to deal with the upkeep of each airport were too diverse. It was widely acknowledged that the maintenance function was becoming an area of service quality and cost opportunity, so BAA took the decision to review its systems and processes and the IT systems supporting them in order to address these opportunities.
BAA had been using Maximo® for over 10 years, having initially purchased the tool to replace a fault reporting system. BAA maintenance management recognised that Maximo could, in effect, help in supporting its requirements in developing a true consistent approach. They saw that the product could provide a single solution that had comprehensive functionality around their core requirements of fault reporting, asset hierarchy, maintenance planning & scheduling.
Click here to learn more about how the Maximo® asset management solution is supporting BAA in achieving asset lifecycle management.
