Case Study 2 - TBI/Abertis Cardiff International Airport

EMCOR Airport Services
Close Move

Cardiff International Airport is in the Vale of Glamorgan and is owned by TBI Abertis, which is one of the world’s leading airport owners and operators.

Value Delivered

The airport recorded a 13% increase in passenger numbers in 2006 with over two million passing through its doors. The EMCOR Facilities Services' (EFS) contract covers the delivery of essential maintenance and management functions at the airport:

Cardiff International Airport

  • Successful TUPE transfer of FM team
  • Transparency of costs
  • TBI Abertis airport facilities operating costs 13.5% lower in 2006 relative to 2003
  • Airport facility costs reduced by 10p per passenger over same period
  • Technical capabilities and compliance
  • Improved compliance through EMCOR's Safe System of Works
  • Utilities saving schemes - e.g. Sani-Sleeve project

Objectives

  • Understanding and assisting TBI Abertis to deliver its objectives of reduced costs, simplification and rationalisation of support services
  • To fully support TBI Abertis with expertise concerning Corporate Social Responsibility (CSR)
  • To improve and promote a proactive service delivery culture
  • Integrated maintenance strategy

Solutions

  • Increased use of CMMS system (MAXIMO) - Open book billing (GMP), SLA Performance measurement reporting, single fault Line contact number, one monthly contract invoice
  • Compliance - continued use of EMCOR's Safe System of Works (including risk registers)
  • Asset Register - compilation of comprehensive Critical Asset Matrix for Asset Protection programmes and optimum cost efficient maintenance methods.

Scope of Work

The contract includes mechanical and electrical response, maintenance of all airport building services, such as the airport's runway and approach lighting systems and associated back-up systems, as well as a combination of in-house specialist sub-contracted services.

  • Building maintenance
  • Infrastructure maintenance
  • Asset management
  • Projects
  • HVAC systems
  • Plumbing and sanitation
  • Water treatment
  • Helpdesk
  • Interior flowers and plants
  • Security and CCTV systems
  • Fire protection systems
  • High voltage systems
  • UPS systems
  • HSE/Quality checks and audits
  • Disaster planning and recovery
  • Statutory compliance
  • Waste management
  • Pest control


Background

Following a 15+ year working relationship with TBI Abertis and the EFS projects division, EFS were successful in winning a three year facilities management contract for the airport, which has now been extended.

In the UK, TBI Abertis own and operate the airports of Cardiff International, Belfast International and London Luton. Overseas they operate three airports in Bolivia, Stockholm Skavsta in Sweden and Orlando Sanford. At Orlando Sanford, USA, they operate the terminal complex on a long-term lease and management agreement. In addition to these airports, they also operate on behalf of government / local authority owners at five additional airports.

"EMCOR's expertise in the sector has played a key role in helping us deliver our key long-term objectives of reduced costs, simplification and rationalisation of support services.

"Over time, we have established a highly effective partnership with EMCOR's Facilities Division."

Graeme Gamble, Operations Director, TBI Cardiff International Airport

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