SubscribeADP (Aéroports de Paris) selects BagAssist for its Lost & Found Baggage departments at Roissy Charles de Gaulle and Orly airports.
The solution will be implemented by the end of January 2005. More information in the press release dated November 26th, 2004 and on our web site.
BGS white paper - BagAssist and BagAutorush, ten years of success
The birthday of the ten years of collaboration between Belgian Ground Services and Sky Assist, in terms of products, is a nice opportunity to publish a white paper on BagAssist, Sky Assist solution used in Lost & Found department that showed up to 40% staff productivity increase and BagAutorush, solution used in Baggage Control department.
Swissport selects BagAutorush for Zürich Airport
Swissport has decided to implement BagAutorush in Zürich airport, effective by the end of December 2004. This strengthens further the collaboration between Sky Assist and Swissport, launching customer of BagAssist in the web thin client version since May 2002.
At the same time, Swissport Int'l is further analyzing the option of expanding its stations using BagAssist outside Switzerland to allow them to have benefit from the added values of BagAssist functions.
For more information on BagAssist or BagAutorush (including internet demo access or software price quotation), please visit our web site www.skyassist.com or email me at luc.trentels@skyassist.com
BagAssist suite - "The professional solution that automates your work in the primary baggage handling and tracing processes.
BagAssist key benefits:
- Fully covering and automating the primary tracing business process, from the passenger declaration to the delivery of his bag;
- Comprehensive user-friendly screens and professional output documents (passenger reports, baggage labels, for delivery companies), which results in:
- Increases the staff productivity and reduces the training needs
- Increased quality and professionalism towards the passenger and the handled airlines
- Professional approach in the collaboration with external contractors;
- Contains all necessary on-line information and related triggers.
BagAutorush key benefits:
- Optimize baggage handling performance to:
- Decrease the number of rushed bags (better service to handled airlines, improved passenger service by reducing lost bags, reduction of tracing files cost)
- Improve productivity at Baggage Control(interfaces supporting automated decision making)
- Where need of rushed bag, interaction with SITA WorldTracer(TM) (FWD automatically created, stations informed and pro-active passenger service recovery);
- Manual decision reduced to nearly zero
- Staff training done in minutes, no need for IT or WorldTracer(TM) knowledge
- Staff low profile requirements, implying manpower cost reduction.