SubscribeServiceTec engineers offer maintenance and support services for London Heathrow Airport
ServiceTec have been providing support and maintenance at London Heathrow Airport for many years and has a permanent team of engineers and support staff located on-site.
Check-In, Self Service Kiosk and Baggage Services Support
Based on the company's reputation for supporting mission critical systems it has been selected to support a wide variety of equipment such as Common Use Systems, Airline and Ground Handler desktop and check-in systems, Self Service Kiosks and Site Managed Services for Baggage Reconciliation.
The service not only includes support of hardware but also help desk facilities and where relevant the associated software.
IT Maintenance and Support Services
London Heathrow is one of the most prestigious airport sites in the world and IT support services are critical to the efficient processing and movement of passengers. ServiceTec, as an important IT maintenance supplier, plays a key part in ensuring that equipment is in peak operating condition thereby keeping passenger delays to a minimum.
Service levels for critical processing systems are based on restore times of 30 minutes which can only be achieved by the targeted allocation of resources around the airport.
