SubscribeLondon Business Conferences are pleased to announce the second event in our international airport operations series – designed for operations and passenger service executives, airline ground services directors, handling agents and Government authorities from across the globe.
Global Passenger Operations Summit
- Managing Multi-Stakeholder Relationships to:
- Optimise Flow & Capacity
- Accommodate Changing Security Legislation with the Integratation of New Technologies
- Maximise Manpower & Resource Efficiency
www.global-airport-operations.com
18-19 March 2008, The Thistle Hotel, London Heathrow
17 March, Practical Pre-Conference Workshop: Examining Effective Data Handling Strategies for Secure & Efficient Border Control - Delivering New Capabilities for Data Sharing & Risk Assessment
Passenger Terminal Operations and Passenger Flow
Following in-depth discussion and research with over 80 of the world's leading airports' directors, a phenomenal panel of international speakers has been assembled to spearhead a drive towards improving passenger terminal operations and passenger flow. Operational experts from airports across Canada, USA, UK, Germany, Denmark, Switzerland, Austria, France, Greece, Ireland, Lisbon, Egypt and the Middle East will provide a unique and compelling range of insights, as well as the tools for implementing operational success.
This is the very first time that passenger processing solutions have been analysed from a strategic-level, operational perspective. This is an increasingly vital topic given the strain on airport capacity and resources that heightened security guideline changes and increasing passenger volumes have imposed.
Airport Expansion and Passenger Experience
The Summit has attracted the world's leading speakers such as Peter Trautmann, Chief Operating Officer at Munich International Airport, who is providing a valuable insight into managing customer experiences throughout the entire terminal journey through constructive engagement with different airport stakeholders.
You will hear leading case studies from airports as they prepare to allow for temporary and future airport capacity expansion. Best practice strategies for effectively handling irregular operations, airside congestion and gate capacity management will be discussed by London City Airport as they prepare for the Olympics in 2012, and Salzburg Airport as they get ready for the European Championships 2009.
Oliver Wagner is Vice President Global Airport Products & Services of Lufthansa German Airlines. Attend this summit to hear him evaluating products and processes along the entire service chain on the ground worldwide - beginning with reservations, via check-in, security and border controls, lounges, departure gates as well as final boarding. Oliver is also in charge of baggage processes and aircraft turn-around processes. Further responsibilities include the development of strategies and concepts as well as the implementation and monitoring of products and processes at airports. In this field, innovative strategies such as biometrics, RFID and bar code technologies, also play a central role.
The world's most innovative technological and process solutions for airports will be case-studied by the speakers and showcased in an exclusive Networking Room.
Cutting-edge advancements in: Operational Management Systems; Monitoring Technology; Resource Management Software; Planning, Flow, Simulation & Modeling Consultancy; Self-Service Technology; Baggage Systems; RFID Technology; PIS & FIDS; Passenger & Baggage Screening Technology; Automation Systems and Biometrics will be explored along with many other innovative and integrated solutions for enhancing passenger flow.
Please contact us for more information on +44 (0)20 7749 0470 or browse the programme and range of speakers at:
www.global-airport-operations.com
We look forward to seeing you at this exciting event in March 2008 and contributing to this essential and exciting discussion.
